Anti-Counterfeiting Policy

Protecting customers and intellectual property rights.

Last updated: August 28, 2025, 15:00 UTC+8. Products purchased through PRVBUY must comply with applicable laws and intellectual property regulations.

Policy scope

The purchase, storage, shipment or forwarding of counterfeit, pirated or otherwise infringing products is strictly prohibited on PRVBUY.

Counterfeit, pirated or infringing products are not allowed

PRVBUY may cancel orders or refuse shipment when risk is identified

Inventory held in our facilities may be subject to compliance review

Buyer responsibilities

Buyers are responsible for ensuring that products they purchase are authentic, legally compliant and permitted in their country or region.

Counterfeit goods, pirated content and unauthorized replicas are prohibited

Illegally reproduced or manufactured products are prohibited

Products that infringe intellectual property rights are prohibited

PRVBUY actions

PRVBUY works with sellers, logistics providers, platform partners and rights holders to reduce the risk of counterfeit products entering the supply chain.

Remove or reject suspicious orders

Request additional product documentation

Refuse shipment of restricted or unverifiable items

Assist with investigations involving authenticity concerns

Customer agreement

By using PRVBUY, you agree not to intentionally purchase illegally reproduced, replicated, pirated or counterfeit products.

You are responsible for product compliance in your destination

PRVBUY may act against fraudulent, illegal or prohibited purchasing activity

Service access may be restricted if this policy is violated

Product documentation

If authenticity is uncertain, buyers are encouraged to request supporting documentation from sellers, including invoices or proof of purchase where available.

Documentation may be requested for compliance review

Altered or misleading documentation may result in cancellation

Fraudulent documentation may lead to account restrictions

Consequences of non-compliance

Violating this policy may result in order cancellation, service refusal, account restrictions, withheld funds or inventory disposal where permitted by law.

Order cancellation or refusal of shipment

Account suspension or termination

Withheld funds when required for compliance review

Disposal of restricted inventory where permitted by law

Reporting concerns

Customers who believe a product may be counterfeit or otherwise non-compliant are encouraged to contact [email protected]. PRVBUY will review reported concerns and take appropriate action where necessary.

Report suspected counterfeit or non-compliant products

Include order details and relevant evidence

PRVBUY is committed to a trustworthy purchasing environment

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