Support Tickets
Messages, after-sales requests, refunds and agent conversations.
| Ticket | Topic | Status | Last update |
|---|---|---|---|
| TCK-9182 | QC photo retake | Open | Agent reply in 18 min |
| TCK-9174 | Shipping route question | Waiting | Need destination postcode |
| TCK-9160 | Supplier refund request | Resolved | Refund credited to wallet |
Private buyer desk
Your agent can check seller inventory, request QC retakes, clarify shipping routes and coordinate refunds before international dispatch.